Shipping Method
At Strollit, shipping terms are determined by mutual agreement between the seller and the buyer. Both parties should clearly define shipping costs, delivery timelines, and responsibilities before finalizing a transaction. We recommend discussing and confirming the shipping method, carrier, and any additional fees before proceeding with an order.
Shipping Restrictions & Important Tips
- Regulations & Prohibited Items
- Ensure that the items being shipped comply with local and international regulations. Some products may be restricted or require special permits for shipping.
- Avoid shipping prohibited items such as hazardous materials, counterfeit goods, or restricted electronics.
- Customs & Duties
- International shipments may be subject to customs clearance, import duties, and taxes. Both buyers and sellers should clarify who will bear these costs to avoid unexpected charges.
- Packaging & Handling
- Proper packaging is essential to prevent damage during transit. Fragile or valuable items should be securely packed and insured if necessary.
- Consider using tracking and signature confirmation for high-value shipments.
- Delivery Time & Responsibility
- The agreed shipping timeline should be realistic and account for potential delays such as customs processing or carrier delays.
- Both parties should exchange tracking details and stay in communication until the shipment is received.
- Returns & Disputes
- If returns are allowed, clarify the return shipping process, costs, and conditions in advance.
- Buyers should inspect items upon arrival and report any issues immediately to the seller for resolution.
For a smooth transaction, always document your agreements and use reliable shipping providers. If you have any questions about shipping, feel free to contact your seller or refer to our support team for guidance.
